There was also one person who opted not to choose any
of the factors. Between the ages of 36 and 50, a total of 118 responses were
received, 104 of which said they were concerned about food. Of the factors
mentioned when choosing a food product, price came first, with 26.2% of the
total responses, followed by ingredients, with 23.4%, and nutritional
information, with 20.6%. Respondents in this category also mentioned health
claims (11.7%), the brand (10.6%), and potential allergens (5.3%). There were
also two extra factors mentioned, "whatever I want" and
"produced in Portugal" and 4 people who didn't mention any factors.
Finally, of the 133 respondents aged over 51, 124 are concerned about food. In
this bracket, price loses the lead to ingredients (28.3%), but reaches second
place among the most mentioned factors, with 21.5% (a significant difference).
Nutritional information (19.5%), health claims (12.6%), the brand (10.9%), and
potential allergens (6.1%) were also mentioned, while "national
products" and "price/sustainability ratio" were given as extra
factors. In this range, only one person didn't select any of the options. It's
important to note that only in the 16 to 25 and 26 to 35 age groups was the
design of the packaging mentioned, as well as responses to the environment and
its preservation. The most important factor is undoubtedly the price, and only
in the 51+ age group was the price not mentioned the most. This leads to the
conclusion that, for people over 51, price is no longer the most decisive
factor. The four most mentioned factors were price, with 25.6% of all
responses, followed by ingredients (23.5%), nutritional information (19.9%),
and brand (12.7%). these figures lead us to conclude that although price is the
most important factor, nutritional issues are beginning to gain strength when
it comes to choosing food products.
Knowing that the use of triggers and keywords is
essential to get the consumer to buy, we asked, from a list of eleven options,
which nutritional and health claims made the respondent think that a product is
healthy. In this question, each person could choose the number of options that
best suited their opinion. The most mentioned option was "no added
sugar", with 308 answers (20.3%), followed by "low fat", with
274 answers (18.1%). The "organic product" option came third, with
199 responses (13.1%), and "natural ingredients" followed with 165
choices (10.9%). The option "low in cholesterol" was also mentioned a
lot (141 responses and 9.3%), as
was "high in fiber" (118 responses and 7.8%). The alternatives
"lactose-free" (4.8%), "made with whole grains" (4.4%),
"higher percentage of fruit" (4.4%), "gluten-free" (3.4%),
"vegan product" (2.8%), the option not to answer (0.5%) and an extra
option, mentioned by one respondent, "low salt and sugar content"
(0.1%) should also be considered (Graph 17). Crossing again "Age"
with "Do you consider yourself to be a food-conscious person?" and
"Which of the following nutritional and health claims make you think a
product is healthy?", it turns out that: all three respondents aged up to
18 mentioned being concerned about their diet. From the list of options
presented, "low in fat", "contains natural ingredients" and
"no added sugars" were also mentioned (the three options with 23.1%
each of the total responses). "Low cholesterol content", "made
with whole grains", "higher percentage of fruit" and
"organic product" were also mentioned once each (7.7% for each
option) between the ages of 19 and 25, 79 responses were obtained, 69 of which
said they were concerned about their diet. In this bracket, the most mentioned
option was "no added sugar", with 18.1% of the total responses,
followed by "low fat", with 15.7%. It is also important to mention
the options "organic product" and "contains natural
ingredients", with 13.9% and 12.5%t respectively. Respondents in this age
group also mentioned "lactose-free" (7.8%), "low in
cholesterol" (7.5%), "vegan product" (5.7%), "high in
fiber" (5.7%), "gluten-free" (5.3%), "made with whole
grains" (4.3%) and "higher percentage of fruit" (3.6%) for the
58 individuals aged between 26 and 35 who say they are concerned about their
diet, the claim they most associate with a product being healthy is "no
added sugar", which received 48 responses (equivalent to 21.6%). With very
close margins, in second and third place were "organic product"
(16.2%), and "low fat content" (15.8%) respectively. "Contains
natural ingredients" (9%), "low in cholesterol" (8.6%),
"high in fiber" (6.3%), "higher percentage of fruit" and
"lactose-free" (5% each), "made with whole grains" (4.5%),
"vegan product" (4.1%) and "gluten-free" (3.6%) were also
mentioned. This group also received an extra response where "low salt and
low sugar content" was mentioned (0.5%) of the 118 answers given by people
aged between 36 and 50, 104 were from those who indicated that diet was a
concern. For these respondents, the most frequently mentioned claims were
"no added sugar" (20.5%), and "low fat" (18.4%). The
options "organic product" (12.8%), "contains natural
ingredients" (10.6%), "high in fiber" (9.2%), and "low in
cholesterol" (8.7%) were also mentioned with some expressiveness. Although
with fewer references, the claims "higher percentage of fruit"
(5.3%), "lactose-free" (4.3%), "made with whole grains" and
"gluten-free" (3.6% each), and "vegan product" (2.4%) were
also mentioned. In this range, two people didn't mention any of the options.
Finally, for the 124 respondents who are concerned about their diet and are
over 51 years old, the claims they take most into consideration are "no
added sugar" (20.3%) and "low in fat" (18.8%). These respondents
also mentioned "contains natural ingredients" (11.8%), "organic
product" (11.4%), "low in cholesterol" (11.1%), and "high
in fiber" (9.2%). With fewer mentions, they also referred to "made
with whole grains" (5%), "lactose-free" (4.6%), "higher
percentage of fruit" (3.9%), "gluten-free" (2.6%), and
"vegan product" (1.3%). Out of a total of 358 people who indicated
that they care about their diet, "no added sugar", "low
fat", "organic" and "contains natural ingredients" are
the claims that most condition respondents to think that a product is healthy.